Michelle Wicmandy - DBA
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Quick Tips for Managing Your Email Inbox

Quick Tips for Managing Your Email Inbox

by Michelle Wicmandy | Nov 23, 2014 | Featured Articles

Email can be a valuable communication tool. But, receiving more than 200 messages daily can easily consume the entire day. Even worse, when poorly managed, email can stop productivity. In fact, a report by McKinsey & Company found that the average interaction...
They Said What?! How to Manage User Reviews

They Said What?! How to Manage User Reviews

by Michelle Wicmandy | May 1, 2014 | Featured Articles, Uncategorized

Customer reviews have significantly changed the way consumers obtain product information and make purchase decisions. Previously, consumers would have sought company literature, called sales personnel directly or asked friends or family their opinions face-to-face....
Essential Tools for the Starter Executive

Essential Tools for the Starter Executive

by Michelle Wicmandy | Dec 2, 2013 | Featured Articles

In today’s complex business world, executives are increasingly relying on devices and Web applications to manage schedules and stay in touch with team members, business partners and clients. With the right devices and applications, starter professionals can...
Ecommerce Chargebacks: Taking the Offense

Ecommerce Chargebacks: Taking the Offense

by Michelle Wicmandy | Aug 1, 2013 | Featured Articles

When a shopper argues the validity of a credit card purchase (also known as a chargeback), it’s never good news for an ecommerce merchant. According to annual reports from Visa subsidiary CyberSource, chargebacks continually account for nearly half of all fraud...
Viral Marketing: Surpassing Survival

Viral Marketing: Surpassing Survival

by Michelle Wicmandy | Jul 1, 2009 | Featured Articles

Viral marketing is like [the TV show] Survivor – if you’re not adding value to the community, you’ll quickly find yourself voted off the island. It’s a concept that only works when participants add value and provide authentic and meaningful...
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